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UX Researcher @TD Bank

M.S in User Centered Design and Research/Analytics

My undergraduate background in physiology and public health research helps me bring a human-centered approach to my current role as a user experience researcher across healthcare, tech, and finance industry. I have 2+ years of experience working across B2B, B2C, and SaaS companies.

Where I’ve Made an Impact

My UX Research Process

Alignment

Lead workshops with stakeholders to understand business goals, risks, and roadmaps.

Scope

Develop research questions and hypothesis to answer: who, what why, and how. Select the appropriate research methodology.

Design

Build out the test plan including the right softwares, tools, and stimuli.

Research

Carry out the research project while ensuring stakeholders are involved.

Analysis

Analyze the collected data (qualitative and/or quantitative methods) and look to answer research questions.

Delivery

Showcase the results and provide actionable recommendations for stakeholders. Plan next steps workshops.

Outside of research, I like to dabble in design

Designs